November 2, 2020
We have been going to East Coast Hearing since it opened for my son’s hearing needs. We have seen both David and Jamie over the years and they are both so wonderfully personable to talk to. They take the time to really listen to any concerns you have, and will work together with you to find the best solution for your needs. They are very knowledgeable about all aspects of hearing loss, hearing aids, wax removal, etc.
The front desk staff are also fantastic at all their site locations if you have any questions you need answered and are quick to respond to any messages left. I would highly recommend them and East Coast Hearing to anyone looking for a hearing clinic.
September 30, 2020
Today Sept 30 I went to east coast hearing and had a hearing test done. They were amazing people , they were polite and very professional. They were very generous today in helping me. I didn’t get great news but at least I now know. If you need a hearing test done don’t be afraid to book an appointment with these folks. I wish them all the success in the world.
September 18, 2020
I suffered significant trauma to my right ear after being slapped on it two weeks before coming here. I was assured by two separate doctors that no rupture of my eardrum had occurred, but was referred for a hearing test regardless since things were not clearing up. Immediately upon inspection, Dr. Coolen found the pesky perforation that was causing my hearing issues and discomfort. I was quite shook, but they reassured me, were very considerate, and immediately I was able to receive treatment from Dr. Balys to significantly help the healing process. A synthetic piece of eardrum was placed and I could notice an improvement immediately. I am truly grateful for all the speedy help by the team and express my sincere thanks.
June 11, 2020
Another great visit with Dr. J.Coolen. He is the consumate professional, very personable and ensures his clients have the best possible experience.I have absolute confidence in him.
Thank you Dr. Coolen.
January 25, 2020
East Coast Hearing is a great environment & atmosphere. David Cox (audiologist) & the entire staff were very welcoming and friendly. As a student in University, they made it very easy-going to get me my new hearing aids as soon as possible (which I love!). I can't thank them enough for all their help. Id recommend them to everyone of all ages with hearing loss looking for help! 10/10!
January 22, 2020
I really liked my visit there. The receptionist is very cute and welcoming and the doctor is so good and professional in his field. I was very nervous but with them chatting they really made me feel comfortable. I loved them.
January 12, 2020
January 1, 2020
My senior father has been struggling to find a hearing aid for over 5 years. After spending thousands and being over the top frustrated he found a great solution with Dr.Coolen at East Coast Hearing. It has literally changed his life as he now can hear properly, he’s more social and he can manage the hearing aids on his own. Our family is relieved. I can’t say enough about the compassionate service, follow up and overall professional knowledge that we experienced. Can’t recommend James Coolen and the clinic enough.
Zuhair Al Bashiri
December 9, 2019
I had a pleasant experience with East Cost Hearing for my son’s test. Very Professional and organized team. Absolutely, l recommend it and I am very sure you will love this place as much as I do. Special thanks of course to Dr Coolen.
October 17, 2019
Dr. Jamie Coolen, I cannot describe enough what this gentleman has done for me, I have profound hearing my whole life, been to many audiologists. He is very understanding, patience, and informative, He truly does the best for you and clarifies everything in every step of the way. With the new technologies of these hearing aids I can hear not only better but so much clearer than ever. Thank you DR Jamie Coolen and the wonderful Christine Walsh.
July 30, 2019
Service at it's best. It is so good to find an audiologist and reception whose sole aim is to help the customer. Thank you.
June 21, 2019
If you find the right audiologist it makes all the difference in how well your hearing aids will perform! After a recent move to Bedford, I am so glad I stumbled upon Dr. Jamie Coolen at East Coast Hearing. He is personable, knowledgeable, thorough, and so attentive to understand your hearing loss! You always feel welcome, never feel rushed, and I couldn’t be happier!! I highly recommend this clinic!
June 20, 2019
Amazing!!! I had asked around with some professionals who the best audiologist in HRM or NS might be (I was willing to travel). I have a rarer form of hereditary sensorineural hearing loss so wanted someone with a high degree of expertise. I was instantly told Dr. Jamie Coolen hands down was my guy. (He has a doctorate in audiology). I wasn't disappointed! Dr. Coolen treated my mother and I like he would a member of his own family; with empathy, care, and expert professionalism. Please look no further, do yourself a favour, and just go in and see him. I have been to many audiologists and you won't get better care elsewhere. Thank you Jamie for being the best at what you do! We (my mom and I) are lifelong clients now. We can't thank you enough. We now have the hearing of Secret Service agents and the best followup care possible LOL. Christine was amazing too and very sweet - thank you!
April 25, 2019
Dr. Jamie Coolen at the Bedford location was so knowledgeable, helpful, and friendly. I felt very comfortable and highly recommend this clinic!
March 22, 2019
Saw Dr. Jamie Coolen at the South Bedford facility. Excellent service, highly recommended. A real clinician, listens, helpful, personable. Solved my problem quickly and satisfactorily.
September 6, 2018
Friendly and personable staff. David is caring, knowledgeable and awesome. Great vibe, beautiful atmosphere & highly recommended.