Our hearing tests are performed by our experienced audiologists using the latest equipment and procedures. Following the test, we explain the results in a manner that is easily understood. Our hearing tests are complimentary. However, for those who require a hearing test for a job application, a medical report, or children ages 5 - 17 there is a $75 fee.
Hearing Aid FittingsOpen
Hearing Aid Fittings
The hearing aid fitting process is comprised of several elements. (1) The Audiologist uses the hearing test results along with the information gathered during discussions with the patient to help select the hearing aid. The goal is to choose the hearing aid that will result in the best hearing outcomes and patient satisfaction. (2) The hearing aid is physically customized to the patient’s ear and programmed using a computer to match the patient’s hearing requirements. (3) There are several follow up appointments where adjustments are made and checks are performed to ensure appropriate sound delivery and most importantly patient satisfaction.
Maintenance and RepairsOpen
Maintenance and Repairs
It is important that patients regularly return for hearing aid service (every 4-6 months). However, if there is ever a problem we ask patients to return immediately. New hearing aid users frequently believe that the hearing aid industry is mainly about the product they purchase. Experienced users understand that although the hearing aid is a vital component, the care, service, maintenance and onsite repair they receive afterwards is equally important. The hearing aid industry is in fact equal parts product and service.
Our ears naturally produce wax. Unfortunately for hearing aid users, wax has a tendency to block the ear canal and stick to the device. This can obstruct the hearing aid and, in some cases, cause permanent damage to the aid. Removal of ear wax is an important and complementary service that we provide to all our East Coast Hearing hearing aid patients. For those who are not East Coast Hearing hearing aid patients, there is a $50 fee.
We are pleased to offer house calls. Our equipment is portable and we are able to provide most of our services in the comfort of your home. However, house calls are reserved only for patients who are not capable of coming to our office.