Once you have your hearing aid, it is important to protect your investment. East Coast Hearing works with all our patients to ensure they are maintaining their hearing aids to optimize performance. 

Always Here To Help

Here are some of the ways we continue to help:

  • We teach our patients how to do basic at home hearing aid cleaning (e.g. wiping and brushing) and maintenance (e.g.changing wax guards, domes, and batteries).
  • We have our hearing aid patients return to the clinic every 6 months for a routine checkup. This checkup includes earwax removal when required, a thorough cleaning and testing of the hearing aids, routine changing of hearing aid parts (e.g. earmold tubings and receivers/speakers), and hearing aid programming adjustments. 
  • We offer drop-in service at all of our clinics for hearing aid repairs and supply replenishment (e.g.wax guards and batteries).
  • Hearing testing and reprogramming of hearing aids every 1-2 years to provide the best outcome possible. 

We are always here to help you improve your hearing and your quality of life.

The ECH Knowledge Base

As well, you can check out the East Coast Hearing blog for videos that may answer the questions you have. Here are a couple of our most common issues:

My Hearing Aid Doesn't Work  - Help!


My Phonak Marvel Hearing Aid Won't Charge Anymore - Help!


Phonak Marvel Bluetooth Pairing


Of course, please let us know if you have any questions at any time about our products or services. Contact any of our three clinics and we can to help you to improve your hearing health. 

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