Highland Hearing - Port Hawkesbury
Your Local Audiologists Serving the Strait Area Since 2001
Highland Hearing has proudly served Port Hawkesbury and the Strait of Canso region since opening our clinic in 2001. Conveniently located at 902 Reeves Street, Unit 3, our Port Hawkesbury office delivers the same high standard of care that has made Highland Hearing a trusted name across Cape Breton Island and northeastern Nova Scotia for over 25 years.
As the gateway to Cape Breton, our clinic is at the heart of the region. Now as part of the East Coast Hearing network, Highland Hearing clients in Port Hawkesbury can book appointments online and access convenient hearing care at network clinics province-wide all while enjoying the same local service and team you trust.
Book Your Port Hawkesbury Appointment
Contact Information & Hours
Address: 902 Reeves Street, Unit 3, Port Hawkesbury, NS B9A 2S3
Toll Free: 1-888-750-4327
Local Phone: (902) 625-0617
Email: hello@highlandhearing.com
Hours of Operation: Monday – Thursday, 9:00 AM – 4:00 PM and Friday by appointment only
Comprehensive Hearing Services in Port Hawkesbury
Our Port Hawkesbury clinic offers a complete range of audiology services for adult:
- Hearing Tests & Assessments: Comprehensive tests for adults.
- Hearing Aid Sales & Fitting: As a locally owned, independent clinic, we work with top brands like Phonak, Starkey, and Oticon to find the perfect solution for you.
- Real Ear Measurement (Speech Mapping): Advanced verification to ensure your hearing aids are providing optimal, personalized volume.
- Ear Wax Removal: Safe and professional removal by highly trained audiologists using a variety of expert methods.
- Tinnitus Management: Personalized treatment strategies for managing ringing or buzzing in your ears.
- Hearing Aid Cleaning & Repairs: Complimentary annual cleaning and testing every 2 years for all patients who purchased hearing aids from us.
- Custom Hearing Protection: Molded earplugs for musicians, industrial workers, and more.
Schedule Your Hearing Assessment
Affordable Hearing Aid Options
East Coast Hearing's Leasing Program
Our industry-leading Hearing Aid Leasing Program makes top-quality hearing aids accessible, with monthly payments starting at just $85/month for a set of hearing aids. Benefits include:
- No credit check or interest charges,
- Brand new, top-of-the-line hearing aids from major manufacturers.
- Everything is included: batteries, repairs, service, and adjustments.
- Hearing aids are always under warranty for the full 4-year term.
- When you renew your lease after 4 years, your hearing aids are upgraded to the newest technology.
- 60-day satisfaction guarantee.
Learn More About Leasing
Purchase Options
Quality hearing aids range from $2,200 to $2,900 per device. When you purchase hearing aids from us, you receive:
- A 3-year warranty including all repairs and future adjustments.
- One-time loss or damage coverage with a deductible of $350.00.
- A 60-day satisfaction guarantee for a complete refund if not satisfied.
- Free annual cleaning and testing appointments.
Why Choose Highland Hearing in Port Hawkesbury?
- 20+ Years Serving the Strait Area: Established in 2001, locally owned and independent.
- Licensed Audiologists: Expert care from highly trained professionals.
- Access to All Major Brands: We find what's best for YOU.
- Real Ear Measurement: Verified, personalized fitting for optimal results.
- Free Hearing Aid Trials: Try before you buy with no obligation.
- Flexible Options: Leasing from $85/month or purchase options.
- 60-Day Satisfaction Guarantee: Complete refund if not satisfied.
- Free Annual Check-ups: For patients who purchased hearing aids.
What Our Patients Are Saying
"Highland Hearing has been instrumental in helping me regain my hearing and quality of life. The team is professional, caring, and genuinely interested in finding the best solution for each individual."
— Port Hawkesbury resident
"The convenience of having a local clinic in Port Hawkesbury means I don't have to travel to Antigonish for hearing care. Great service and friendly staff!"
— Port Hawkesbury family
Finding Our Port Hawkesbury Clinic
We are located at 902 Reeves Street, Unit 3. After crossing the Canso Causeway onto Cape Breton Island, turn right onto Reeves Street, and you will find our clinic on the left. Free parking is available directly on-site.
Frequently Asked Questions
How much do hearing aids cost?
Quality hearing aids range from $2,200 to $2,900 per device. However, our hearing aid leasing plans start at just $85/month to ensure affordable hearing is in reach for everyone.
What if I don't like my hearing aids?
We offer a 60-day satisfaction guarantee. If you are not completely satisfied within the first 60 days, you can return your hearing aids for a complete refund.
Are cleaning appointments free?
Yes. We book patients to return every year for a thorough cleaning and check. These appointments are complimentary for all patients who purchased hearing aids from any East Coast Hearing or Highland Hearing clinic.
Kegan Stephen
Audiologist
Growing up in Antigonish gave me many opportunities, but like many, I took off for the city after high school. I earned my Bachelor of Science degree in Chemistry in Halifax, followed by a Master of Science in Audiology in 2018.
Little did I know that my hometown would call me back—this time through the opportunity to join the team at Highland Hearing Clinic. It’s truly great to be home again and working in such a warm, supportive environment. Most importantly, I’m grateful to be in a place where I can help others and share knowledge about hearing health.
In my downtime, you’ll likely find me out for a walk or lost in a good book.
Niki Parker
Clinic Administrator
I joined the team at Highland Hearing in November, 2021. In 2019, I made the big move from Ontario to beautiful Cape Breton, where I now live with my husband, Scott, and our beloved chihuahua, Sargey. Before joining Highland Hearing, I spent over 20 years supporting individuals with Autism and other developmental disabilities in various roles. Transitioning into the hearing healthcare field has been an exciting opportunity to try something new, and I’ve found it incredibly rewarding. I truly love coming to work every day. Helping others brings me joy, and I’m proud to be part of a team that works so collaboratively to provide the best possible experience for every patient who walks through our doors.
When I’m not at the clinic, you’ll likely find me at my easel, working on my next artistic masterpiece. I look forward to welcoming you to Highland Hearing!
Tracy Smith
Audiologist
Originally from Scotland, I’ve spent the past 10 years living and working in Western Canada. My family and I recently made the move to Cape Breton, and I’m thrilled to have joined the warm and welcoming team at Highland Hearing.
I completed my Master of Science in Audiological Rehabilitation at the University of Bristol, UK, in 2014, following more than 25 years of experience as an audiologist within the NHS. I also hold a Diploma in Hearing Therapy (1990), and in 2021, I had the privilege of studying under world-renowned Tinnitus expert Dr. Pawel Jastreboff.
In 2023, I was honoured to receive the Jean Kienapple Award for Clinical Excellence from the Canadian Academy of Audiology—an unexpected but deeply meaningful recognition, especially as it came from both colleagues and patients in Alberta.
My greatest joy in this profession is helping people reconnect with the world through better hearing. Outside of the clinic, you’ll most often find me walking my dogs along the beach.
I look forward to meeting you and supporting you on your hearing journey.
Charlene Kehoe
Audiology Assistant
I first joined Highland Hearing Clinic in 2005 and worked here until I began an extended maternity leave in 2013. I was fortunate to spend those years at home raising my son and caring for my grandson—who, funnily enough, are less than a year apart!
This year, I made the decision to return to the workforce part-time, and there was never any doubt about where I wanted to be. Highland Hearing Clinic has always felt like home. Sheri and the incredible team here have always treated me like family, and I believe that sense of connection is a big part of what makes this clinic so special and successful.
I’m excited to reconnect with familiar faces and to welcome new ones. I truly look forward to seeing you at the clinic!
