The Team

David Cox

David Cox

Owner & Audiologist

David was born and raised in Nova Scotia.  He attended Dalhousie University and earned a Bachelor of Science in Biology followed by a Masters Degree in Audiology. Since beginning his career in Audiology in 1999, David has been dedicated to helping thousands of patients improve their hearing and quality of life. 

David is married, and he and his wife Ying are the proud parents of two young girls: Malee and Nataya. Outside of the hearing clinic, David loves to spend time with family and friends, especially when it involves camping, fishing, mountain biking and skiing.

Dr. Gillian Bonang

Dr. Gillian Bonang

Dr. of Audiolgogy
(Dartmouth)

Gillian Bonang, Doctor of Audiology, is a proud Dartmouth-born audiologist who has been delivering exceptional hearing health care in her hometown for more than 17 years.

As a bilingual audiologist, Gillian is passionate about supporting both her French- and English-speaking patients throughout their hearing journey, with a particular focus on rehabilitation and hearing aid solutions. She has demonstrated longstanding dedication to serving Veterans Affairs Canada and Workers’ Compensation Board clients, ensuring they receive thorough and personalized care.

Committed to the advancement of her profession, Gillian is actively involved in national and regional audiology professional development initiatives. She is also a mentor to Audiology students from her alma mater, Dalhousie University, where she contributes to shaping the next generation of hearing-health professionals.

Outside the clinic, Gillian is a devoted wife to her musician husband and a proud sports mom to her children- cheering them on from the sidelines whenever she can.

Aimee Allen

Aimee Allen

Audiologist
(Dartmouth)

Aimee completed her Bachelor of Science at Mount Allison University and her Master of Science in Audiology at Dalhousie University in 2008. She began her career in Thunder Bay, Ontario, before returning home to Nova Scotia to continue her work as a Clinical and Dispensing Audiologist. Aimee has been serving the Dartmouth community for more than 15 years and is dedicated to supporting patients throughout their journey to better hearing, including assisting with Workers’ Compensation and Veterans Affairs Canada appeals.

Outside of work, Aimee enjoys traveling, skiing, hiking, cooking, and gardening with her husband, their three children, and the family dog.

Jenifer Bethune

Jenifer Bethune

Audiologist
(Bedford)

Jenifer was born and raised in Halifax, Nova Scotia. She earned her Bachelor of Science degree from Mount Saint Vincent University in 2009 and began her healthcare career at Dartmouth General Hospital, working in Blood Collection. During this time, she pursued graduate studies and went on to complete her Master’s degree in Audiology at Dalhousie University, graduating in 2014.

Since becoming an Audiologist, Jenifer has worked in both public and private practice across Nova Scotia and Prince Edward Island, including in rural communities. She is currently licensed in Nova Scotia and holds certification with Speech-Language & Audiology Canada (SAC). Jenifer is actively involved in clinical education and enjoys mentoring Audiology students. She is a past president and active member of the Sounds+ private practice Audiology group.

Jenifer is passionate about delivering patient-centred care and is deeply committed to educating the public, advocating for her colleagues, and supporting the broader healthcare community.

Outside of her professional work, Jenifer enjoys spending time with family and friends—especially by the ocean or on the ski hill. She also loves cooking, staying active, and tackling her next home project or social event.

Molly Matthews

Molly Matthews

Hearing Aid Practitioner
(Larry Uteck)

Born and raised in Bedford, Nova Scotia, Molly’s personal experience with hearing challenges from a young age inspired her passion for helping others reconnect through better hearing. Having undergone numerous ear surgeries and worked closely with ENT specialists as a child, she developed a deep appreciation for the impact that hearing loss can have on communication and relationships.

Molly earned her Bachelor’s degree in Psychology from Dalhousie University, where her academic interests further reinforced her desire to pursue a career in hearing health. After graduation, she gained hands-on experience working as a hearing clinic administrator while completing the Hearing Aid Practitioner program through Grant MacEwan University.

Now a dedicated practitioner, Molly is committed to delivering compassionate and personalized care to every client she meets.

Molly lives in Nova Scotia with her husband, Rogan, and their sweet Yorkie, Moya. Outside of the clinic, she enjoys spending time with family, attending church, trying out new restaurants, and exploring all that her home province has to offer.

Dana Fox

Dana Fox

Audiologist
(Wolfville)

Dana completed her Bachelor of Science degree at Acadia University and went on to complete her Bachelor of Education at Memorial University and her Masters in Audiology at Dalhousie. She settled in the Annapolis Valley, where she has since been working as a Clinical and Dispensing Audiologist. She loves connecting with her clients and helping them discover the benefits of better hearing.

When She’s not working, Dana enjoys gardening and spending time with her family. She loves getting outside with her husband and sons, hiking and exploring their beautiful surroundings. 

Wayne Dorey

Wayne Dorey

Hearing Aid Technician
(Dartmouth)

Wayne was born in Halifax, Nova Scotia, and has dedicated his life to helping people with hearing loss. With over 45 years in the hearing aid industry, he has developed extensive expertise in the field. He studied electronics at the Nova Scotia Institute of Technology and furthered his training in hearing aid technology at the Hearing Society in the United States. He also spent ten years working at APSEA, supporting individuals with hearing challenges.

In his spare time, Wayne enjoys playing guitar with his band, embracing his passion for music.

Laura MacNeil

Laura MacNeil

Audiologist
(Halifax)

Laura was born in Cape Breton and grew up in small-town New Brunswick. Her interests were always varied and she enjoyed learning as much as she could. She studies biology at St. Francis Xavier University and languages at Dalhousie. She returned to Dal to complete her Master of Science in Audiology and has been working in the Halifax area ever since.

Laura loves learning about her clients so she can personalize their experiences and address each client's unique needs. She is currently a member of the Nova Scotia College of Audiologists and Speech-Language Pathologists and Speech-Language and Audiology Canada. When she’s not at work, she loves reading, painting and spending time with family and friends-cooking for them every chance she gets.

Anna Leggat

Anna Leggat

Clinic Administrator
(Dartmouth)

Anna, a proud Dartmouth resident, has spent over 21 years as an administrator in the audiology field, gaining a wealth of knowledge along the way. She has a passion for helping others and believes that laughter is essential—life is simply too short not to enjoy it.

In her spare time, Anna finds joy in gardening, spending time with her grandchildren and cats, and indulging in a little shopping. She also cherishes quiet moments by the waterfront, sipping tea with her husband, Normand. Family is at the heart of her life, and whenever possible, she and Normand travel to Montreal to visit his loved ones.

Cassandra Holleman

Cassandra Holleman

Clinic Administrator
(Larry Uteck)

Cassandra is a committed member of our team who brings with her over fifteen years of dedicated customer service experience. Originally from Halifax, she is an engaging, positive presence in the clinic and her focus on customer care is unmatched. Her natural curiosity and sense of fun are contagious, and she spends her free time pursuing her hobbies. Whether enjoying scary movies or romantic novels, she loves to lose herself in imaginative stories. She adores spending time with family, engaging in lively board game sessions or working on jigsaw puzzles. She and her husband Mark also enjoy traveling and exploring the world together, whenever they have the chance, always returning home to Nova Scotia.

Kaitlyn Doucette

Kaitlyn Doucette

Audiologist
(Bedford)

Originally from Westville, NS, Kaitlyn earned her Bachelor of Science from St. Francis Xavier University and her Master of Science in Audiology from Dalhousie University. She has been practicing in the Halifax area since 2011 and is passionate about helping her patients hear better while building lasting relationships.

Kaitlyn moved to Bedford in 2015 with her late husband, Chris, where they built their home and raised their two daughters, Nora and Avery. Outside of work, she enjoys spending quality time with her girls, being with loved ones, and going for runs.


Nadia Tymczyszyn

Nadia Tymczyszyn

Audiologist
(Antigonish & Guysborough)

From early on, I knew I wanted a career where I could make a meaningful difference in people’s lives. Working as an audiologist at Highland Hearing Clinic has proven to be the perfect fit. I love being able to guide patients through their unique hearing journeys and help them find the solutions that will lead to the best possible outcomes.

I earned my Bachelor of Science in Biology from Mount Allison University, followed by a Master of Science in Audiology from Dalhousie University. I joined Highland Hearing Clinic in May 2009 and have been proud to be part of such a dedicated, patient-focused team ever since.

I am licensed through the Nova Scotia College of Speech-Language Pathologists and Audiologists (NSCASLP) and am an active member of the Sounds+ network of private audiology practices.

Originally from New Glasgow, I now call Antigonish home. In my spare time, I enjoy traveling and spending quality time with my family.

Simon Pawlowski

Simon Pawlowski

Audiologist
(Larry Uteck)

Simon was born in St. Albert, Alberta and lived in many cities across Canada before settling in Nova Scotia to earn his BScH and MSc in Biology at Acadia. He then worked as an entomologist in many labs, forests, and blueberry fields throughout Nova Scotia, New Brunswick, and Ontario before returning to Dalhousie to complete his second MSc in Audiology. He was recognized at Dal for his academic and clinical skills with several awards including the Killam Predoctoral Scholarship, the Canadian Institute for Health Research Master’s Scholarship, and the Speech & Audiology Canada Research Award. He brings years of scientific experience and a keen interest in the physiology and psychology of hearing to each patient he sees. When not in the clinic, Simon loves to be on stage and has had the fortune to act with and for many wonderful people in theatres all over Canada. After a life on the move, his favourite place is at home with his partner and his cat.

Mary Charlton

Mary Charlton

Clinic Administrator
(Bedford)

Born and raised in Nova Scotia, Mary studied Hospitality Management before heading to Alberta to work and travel. In 2017, her love for the East Coast brought her back home, where she found her calling in the hearing aid industry.

Mary is passionate about helping patients on their journey to better hearing. She brings warmth, compassion, and dedication to every interaction, making each person feel supported and understood.

Outside of work, Mary is happiest outdoors, especially by the ocean. In the summer, you’ll find her at the beach, hiking, camping, or enjoying time at her cottage on the Eastern Shore. In the winter, she stays active with snowboarding and figure skating.

Scott Bonnell

Scott Bonnell

Audiologist
(Wolfville)

Scott was born and raised in Cape Breton. He has called the Annapolis valley home now for many years. He attended Acadia University where he obtained a Bachelor of Kinesiology degree.  He then went on to complete his Master of Science in Audiology at Dalhousie University. He is a member of the Nova Scotia College of Audiologists and Speech-language pathologists and Speech-Language and Audiology Canada.  Scott began practicing in 2008 and strives every day to improve the quality of life of the people he sees. He also has become well known for his work with Veterans and Workers with disabilities, helping them with navigating the process for benefits. Scott and his wife Denise enjoy travelling and adventures. Scott is an avid outdoorsman and enjoys all aspects that encompass nature. He also is a passionate cyclist.

Sarah Beaulieu

Sarah Beaulieu

Audiologist
(Bedford)

Sarah's journey is one of exploration, education, and a deep commitment to helping others. Raised in Rothesay, New Brunswick, she moved to Nova Scotia in 1999 to pursue higher education at Saint Mary's University, where she earned a Bachelor of Arts degree with Honours. Her passion for travel then led her to South Korea, where she spent almost three years teaching English as a Second Language (ESL).

After returning to Canada, Sarah expanded her education with a Communication Disorders Assistant certification from Georgian College in Ontario. It was during this time that she discovered her passion for audiology, prompting her to further her studies and earn a Master of Science in Audiology from Dalhousie University.

Since 2014, Sarah has worked as an audiologist, gaining valuable experience in various roles across private, public, and manufacturing sectors, providing care for both adults and children. 

Sarah now resides in Bedford, Nova Scotia, with her husband and two energetic toddlers. Outside of work, she enjoys traveling, hiking, practicing yoga, reading, star gazing, and spending as much time outdoors as possible.

Tracy Smith

Tracy Smith

Audiologist
(Port Hawkesbury)

Originally from Scotland, I’ve spent the past 10 years living and working in Western Canada. My family and I recently made the move to Cape Breton, and I’m thrilled to have joined the warm and welcoming team at Highland Hearing.

I completed my Master of Science in Audiological Rehabilitation at the University of Bristol, UK, in 2014, following more than 25 years of experience as an audiologist within the NHS. I also hold a Diploma in Hearing Therapy (1990), and in 2021, I had the privilege of studying under world-renowned Tinnitus expert Dr. Pawel Jastreboff.

In 2023, I was honoured to receive the Jean Kienapple Award for Clinical Excellence from the Canadian Academy of Audiology—an unexpected but deeply meaningful recognition, especially as it came from both colleagues and patients in Alberta.

My greatest joy in this profession is helping people reconnect with the world through better hearing. Outside of the clinic, you’ll most often find me walking my dogs along the beach.

I look forward to meeting you and supporting you on your hearing journey.

Bernadette Pace

Bernadette Pace

Senior Clinic Administrator
(Antigonish)

I truly love coming to work each day at Highland Hearing Clinic—I never know exactly what the day will bring, and that’s part of what makes it so rewarding. I started as a part-time receptionist and now proudly serve as Office Manager. I’ve been working alongside Sheri MacGregor since 2000, and I can honestly say that I enjoy my job more with each passing year.

Our customers feel like family to me, which made it incredibly special when we were honoured with the Chamber of Commerce Customer Service Award. That recognition reflects the heart of what we do.

Every day, I learn something new from our amazing audiologists, who generously share their knowledge. Their guidance has allowed me to perform small hearing aid repairs right at the front counter—something that brings me great satisfaction, knowing I can help someone hear better with just a simple fix.

Highland Hearing Clinic continues to grow, but one thing remains unchanged: our commitment to putting our customers first.

Nicolle Berggren

Nicolle Berggren

Clinic Administrator
(Halifax)

Nicolle was born and raised in beautiful Nova Scotia and graduated with high honours from Nova Scotia Community College, where she studied Office Information Technology. Since then, she’s built a solid career in office management, working in both retirement communities and the hearing care industry.

She’s known for being super organized—always armed with a checklist and ready to tackle anything that comes her way. Nicolle brings a kind, thoughtful approach to her work, along with a strong work ethic that makes her a reliable and supportive team member.

When she’s not at work, Nicolle loves spending time with her son, Colton. You’ll often find her cheering him on from the sidelines at soccer games. She also enjoys camping, traveling, and catching up with family and friends whenever she can.

Colleen Doyle

Colleen Doyle

Clinic Administrator
(Wolfville)

Colleen was raised in Enfield and later moved to Pictou County before continuing her education in Ontario. Colleen has worked in various branches of healthcare including Ophthalmology and Mental Health. Returning to the Maritimes in 2016, she recently settled in Annapolis Valley.

Colleen is very kind and friendly and loves to troubleshoot patients’ hearing aid needs. Outside of work, she enjoys cooking, crafts, gardening, time spoiling her rescue dog, Rico, Shopping and coffee.

Sheri MacGregor

Sheri MacGregor

Audiologist
(Antigonish)

I’m so grateful I made the decision to open the doors of Highland Hearing Clinic in 1997. From the beginning, my goal has been to create a welcoming, patient-focused environment where people receive not only exceptional hearing care, but also genuine compassion and support.

One of the things I value most is working alongside such a dedicated and caring team—staff who truly share my passion for providing the best possible hearing care experience for our clients.

It's also incredibly important to me that we remain fully independent. By having access to all hearing aid manufacturers in Canada, we ensure our clients can choose the technology that best suits their unique needs, without limitations.

I love getting to know each of my patients, understanding their individual challenges, and guiding them through their personal journey to better hearing. It’s a privilege to do this work—and I look forward to many more years of helping people reconnect with the sounds that matter most.

Megan Chisholm

Megan Chisholm

Audiologist Assistant
(Antigonish)

I've been proud to be part of Highland Hearing team since 2012. I chose to work at Highland Hearing because it’s a company that truly cares—not just about its clients, but also about its team. It’s a workplace that supports personal and professional growth in an industry that is always evolving, and I’m grateful to be part of it.

I was born and raised in Hartland, New Brunswick—home of the world’s longest covered bridge! After earning my Bachelor of Commerce degree from Saint Mary’s University in 2007, I made the move to Antigonish County, where I now live with my husband Josh and our three sons: Rex, Will, and Finley.

I look forward to welcoming you to the clinic and helping make your visit a positive experience!

Julie DeYoung

Julie DeYoung

Clinic Admistrator
(Antiginosh & Port Hawkesbury)

I love working at Highland Hearing Clinic because I believe I can make a small, positive difference in our patients’ lives each and every day. Whether it’s through a helping hand, a friendly smile, or simply acknowledging someone’s presence, I aim to brighten someone’s day whenever I can.

Since beginning my journey with Highland Hearing in March 2013, the relationships I’ve built with our patients have been incredibly meaningful and rewarding. I truly value the exceptional level of customer service we provide and am proud to be part of such a compassionate and dedicated team.

Charlene Kehoe

Charlene Kehoe

Audiologist Assistant
(Port Hawkesbury)

I first joined Highland Hearing Clinic in 2005 and worked here until I began an extended maternity leave in 2013. I was fortunate to spend those years at home raising my son and caring for my grandson—who, funnily enough, are less than a year apart!

This year, I made the decision to return to the workforce part-time, and there was never any doubt about where I wanted to be. Highland Hearing Clinic has always felt like home. Sheri and the incredible team here have always treated me like family, and I believe that sense of connection is a big part of what makes this clinic so special and successful.

I’m excited to reconnect with familiar faces and to welcome new ones. I truly look forward to seeing you at the clinic!

Niki Parker

Niki Parker

Clinic Administrator
(Port Hawkesbury)

I joined the team at Highland Hearing in November, 2021. In 2019, I made the big move from Ontario to beautiful Cape Breton, where I now live with my husband, Scott, and our beloved chihuahua, Sargey. Before joining Highland Hearing, I spent over 20 years supporting individuals with Autism and other developmental disabilities in various roles. Transitioning into the hearing healthcare field has been an exciting opportunity to try something new, and I’ve found it incredibly rewarding. I truly love coming to work every day. Helping others brings me joy, and I’m proud to be part of a team that works so collaboratively to provide the best possible experience for every patient who walks through our doors.

When I’m not at the clinic, you’ll likely find me at my easel, working on my next artistic masterpiece. I look forward to welcoming you to Highland Hearing!

Kegan Stephen

Kegan Stephen

Audiologist
(Antigonish, Port Hawkesbury & Inverness)

Growing up in Antigonish gave me many opportunities, but like many, I took off for the city after high school. I earned my Bachelor of Science degree in Chemistry in Halifax, followed by a Master of Science in Audiology in 2018.

Little did I know that my hometown would call me back—this time through the opportunity to join the team at Highland Hearing Clinic. It’s truly great to be home again and working in such a warm, supportive environment. Most importantly, I’m grateful to be in a place where I can help others and share knowledge about hearing health.

In my downtime, you’ll likely find me out for a walk or lost in a good book.

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